Shipping policy

At Spares Cart, we are committed to delivering your orders efficiently and on time. Below are the details of our shipping process:

Dispatch Time:

  • Orders are typically dispatched within 1-2 business days after payment confirmation.
  • For orders placed on Saturdays, dispatch will occur the following Monday. Orders placed on public holidays will be dispatched the next working day.
  • You will receive an email notification once your order has been dispatched.

Delivery Time:

  • Standard delivery takes 3-7 days from the date of dispatch, depending on your location.
  • Delivery times may vary due to factors beyond our control, such as carrier delays.

Shipping Charges:

  • Shipping charges are calculated at checkout based on the destination and the size/weight of your order.

Tracking Your Order:

  • When your package is shipped, you will receive an email. If you do not receive the email, please check your spam or junk folder. If it's still not received, contact us at sparescart97@gmail.com.

Unforeseen Delays:

  • If there are any delays or issues with your delivery, our customer service team will inform you promptly.

Important Note:

  • Always record an unboxing video while opening your package. This ensures smooth processing of any returns or claims.
  • Spares Cart is not liable for delays caused by the courier service or postal authorities. Our responsibility is to hand over the consignment to the carrier within the stipulated dispatch time.

For further details on returns or exchanges, please refer to our Return and Exchange Policy.

Thank you for choosing Spares Cart. We are dedicated to providing you with a seamless shopping experience.